SHIPPING & RETURNS

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IF YOU HAVE ANY QUESTIONS AT ALL REGARDING B73TEES  AND OUR PRODUCTS, OR IF YOU HAVE AN ISSUE WITH YOUR ORDER, PLEASE FEEL FREE TO CONTACT US!

© 2016 B73TEES. ALL RIGHTS RESERVED. THE B73TEES LOGOS ARE TRADEMARKS OF B73TEES AND ARE LEGALLY PROTECTED.

PAYMENT


ALL PAYMENTS MADE THROUGH

WE HAVE PROCESSED AND SHIPPED OUT MORE THAN 3,000 ORDERS TO CUSTOMERS LOCATED ALL OVER THE WORLD. HERE YOU'LL FIND INFORMATION ABOUT OUR SHIPPING SERVICES AS WELL AS OUR RETURN AND EXCHANGE POLICIES.

 

SHIPPING

OUR PRODUCTS ARE NORMALLY SHIPPED WITHIN 3-4 BUSINESS DAYS VIA OUR PREFERRED CARRIER, ROYAL MAIL (1ST CLASS POSTAGE), BUT PLEASE BE AWARE THAT SOME OF OUR PRODUCTS ARE PRINTED TO ORDER AND WE MAY NOT BE HOLDING THE BLANK STOCK AT THE TIME OF YOUR RECEIVING YOUR ORDER.


ALL SHIPPING TIMES PROVIDED BY B73TEES ARE ESTIMATES OF THE ROYAL MAIL POSTAL SERVICE AND ARE NOT GUARANTEED. PLEASE VISIT WWW.ROYALMAIL.COM FOR MORE INFORMATION.

INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO ADDITIONAL CUSTOMS/TAX CHARGES DEPENDING ON EACH INDIVIDUAL COUNTRY'S TAX AND DUTIES POLICIES. B73TEES IS NOT RESPONSIBLE FOR THESE EXTRA CHARGES.

ORDERS MUST PROVIDE A VALID ADDRESS, AND ANY UNDELIVERABLE PACKAGES RETURNED TO OUR OFFICES DUE TO ADDRESS ISSUES MAY REQUIRE ADDITIONAL SHIPPING CHARGES.


RETURNS

ALL RETURNS ARE ACCEPTED UP TO 30 DAYS FROM THE TIME THE ORDER IS RECEIVED. ELIGIBLE RETURN ITEMS MUST BE UNUSED, IN THE SAME CONDITION THEY ARE RECEIVED, AND SHIPPED BACK IN THE ORIGINAL PACKAGING - INCLUDING YOUR RECEIPT OR PROOF OF PURCHASE. UNFORTUNATELY WE CANNOT ACCEPT RETURNS ON ITEMS THAT DO NOT MEET THE ABOVE CRITERIA.

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM, AND ALL SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU CHOOSE TO RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

IF YOU ARE SHIPPING AN ITEM OVER £50, WE RECOMMEND USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE AS B73TEES  DON'T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM(S).

TO INITIATE A RETURN, PLEASE SEND AN EMAIL TO SALES@B73TEES.CO.UK INCLUDING YOUR ORDER NUMBER AND YOUR REQUESTED RETURN ITEM(S).


REFUNDS (IF APPLICABLE)

ONCE YOUR RETURN REACHES OUR OFFICE AND IS INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM AND WHETHER OR NOT YOUR REFUND WAS ACCEPTED.

IF YOUR ITEM IS APPROVED, YOUR REFUND WILL BE PROCESSED AND A CREDIT WILL BE AUTOMATICALLY APPLIED TO THE PAYPAL ACCOUNT UNDER WHICH THE ORIGINAL PURCHASE WAS MADE. PLEASE NOTE,  PAYPAL PAYMENTS  MAY TAKE UP TO 72 HOURS TO APPEAR IN YOUR ACCOUNT.

IN THE EVENT THAT YOU DON'T RECEIVE YOUR REFUND WITHIN THE TIME FRAMES ABOVE, PLEASE CONTACT PAYPAL, AS IT MAY TAKE ADDITIONAL TIME FOR THEM TO PROCESS YOUR REFUND.

IF YOU’VE TAKEN THE ABOVE STEPS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND, PLEASE CONTACT US.


SALE ITEMS (IF APPLICABLE)

REFUNDS ARE ACCEPTED ON ALL REGULAR PRICED ITEMS ONLY. UNFORTUNATELY, DISCOUNTED AND SALE ITEMS  ARE ON AN "AS-IS" SALE STATUS AND CANNOT BE REFUNDED.


EXCHANGES (IF APPLICABLE)

PRODUCT EXCHANGES ARE ACCEPTED ON ITEMS WITH SIZING ISSUES, AND MAY ONLY BE EXCHANGED FOR THE SAME PARENT PRODUCT IN A DIFFERENT SIZE. THESE ITEMS MUST BE UNUSED, IN THE SAME CONDITION THEY ARE RECEIVED, AND SHIPPED BACK IN THE ORIGINAL PACKAGING - INCLUDING YOUR RECEIPT OR PROOF OF PURCHASE.

PLEASE NOTE THAT TRANSIT TIMES ON EXCHANGED PRODUCTS MAY VARY DEPENDING ON YOUR GEOGRAPHIC LOCATION.

TO INITIATE AN EXCHANGE, PLEASE SEND AN EMAIL TO SALES@B73TEES.CO.UK INCLUDING YOUR ORDER NUMBER AND YOUR REQUESTED EXCHANGE ITEM SIZE(S).

STILL HAVE QUESTIONS? CONTACT US FOR MORE INFORMATION.